Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
“ Russ helped me to switch my car insurance and then add rental/homeowner’s insurance when applicable. He took a great deal of time to understand my needs and explain the coverage he could provide. Better price than anywhere else for equivalent coverage and he even found an extra discount for me. Trustworthy and very professional. ”
“ Russ does a wonderful job explaining the various policies. Choosing the right insurance carrier and plan is not easy if you aren’t “in the business.” But Russ took his time and helped us figure it all out. For the first time I actually understand our coverage! I highly recommend Russ for all of your insurance needs! ”
“I have been totally at ease and completely pleased with the service provided by Russ Thater at Legacy Insurance in Havre de Grace. From day one with meeting him at First Friday’s in HDG last fall, to the quote process and then finding that I could convert my car and homeowner’s insurance, plus add an umbrella policy, and still save money over Progressive, well I’m thrilled. In June we purchased a beach condo, and Russ was quick, thorough and highly competitive in providing coverage for that, and it’s great having everything “under one roof”. One phone call or e-mail, and all questions are immediately taken care of. ”
“I am elated with the outstanding customer service and inexpensive rates that Russell Thater brings to the table!!! Mr. Thater is a refreshing change to the insurance business. He is personable, honest, and a plethora of knowledge. Russell Thater truly goes above and beyond to ensure his clients satisfaction!!! I am a difficult client and never once did he make me feel like I was a burden, instead he made me feel welcomed. Trust me when I say that is not something you find every day. I hands down 100% recommend Russell Thater and Legacy Insurance to anyone looking to find an insurance carrier they can stay with for a life time!!!”
“When shopping for a better rate for my insurance, Russell was the first person I called. He went above and beyond to help me get the very BEST rate while catering my policy to my needs. I am a real estate agent here in Maryland and I refer him to all of my clients. I couldn’t ask for a more professional and responsive insurance agent; not to mention, he helped me save money on my policy!”